Since the last post on the subject of Racial Attacks on Indian Students a few weeks ago, I have read and watched several news reports across a range of newspapers and news channels (News reports from ibnlive, ndtv, ToI), quoting Australian politicos and officials make the ‘right noises’ on racial intolerance and protecting Indian students. Meanwhile, we kept getting more news on students being targeted, students forming vigilante squads and local Indian citizens forming support groups.
Somehow I failed to find a single report on apprehending the culprits and locking them away! Instead, I saw demonstrating Click to Read More
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“The only way to get a good reputation is to endeavour to be what you want others to see”
-Socrates
As the gruesome tale of terror was unleashed on Mumbai on 26/11, lives were lost, innocent citizens, foreigners and soldiers. The shocked nation watched spellbound the media broadcasting this story non-stop, breaking news almost by the minute and one exclusive to match the other.
What followed this tragedy was not unexpected, a collective expression of anguish and anger by the common citizens against their own elected representatives, who had failed them and were seen as being completely out-of-touch with the mood of the nation.
It’s without doubt a failure of the government but were the crisis managers inadequately prepared to handle the media spotlight and its subsequent and on-going scrutiny of their actions.
Are there any lessons to be learnt? I believe the manner in 9.11 catastrophe was handled could teach us a few things in crisis management and communication?
Tragic and catastrophic events almost always come unbidden and often Click to Read More
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